Advanced Troubleshooting
When attempting to load a Zenhub Workspace you may encounter the following error message: IMPORTANT - Start with these general troubleshooting s...
Mon, 23 Oct, 2023 at 9:22 AM
When attempting to load a Zenhub Workspace you may encounter the following error message: IMPORTANT - Start with these general troubleshooting ste...
Wed, 14 Jun, 2023 at 12:12 PM
When attempting to log in or load ZenHub you may encounter the following error message: IMPORTANT: This article is specifically for the error mess...
Thu, 9 Jan, 2020 at 3:57 PM
Login and sidebar access If you’re a collaborator to a repository, but not a member of the organization in GitHub, the repositories will be listed under Pr...
Wed, 20 Jun, 2018 at 7:48 PM
Drag-and-drop functionality is granted when you have write/push permissions for a repository in GitHub. If it is not working for you, is generating errors a...
Wed, 14 Jun, 2023 at 12:14 PM
If you're updating Issues on the Board and collaborating across multiple people making updates, such as moving Issues or adding Epic or Release data to ...
Wed, 14 Jun, 2023 at 12:15 PM
When viewing repositories in Zenhub for the first time, you're viewing a Zenhub Workspace. If no one in the team has previously used this repository in ...
Wed, 14 Jun, 2023 at 12:15 PM
Check your GitHub Settings Confirm that issues are enabled in your GitHub settings. Head to your repo in GitHub. Click on the 'Settings' t...
Tue, 16 Jul, 2019 at 1:44 PM
Check your connection Using Zenhub Enterprise and encountering this issue? Double check that you’re properly connected to your organization’s network,...
Wed, 14 Jun, 2023 at 1:20 PM
If you're seeing the Disconnect error on the Board when interacting with Zenhub and haven't actually recently switched wifis or disconnected, here...
Wed, 14 Jun, 2023 at 1:21 PM