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Troubleshooting errors
Debugging general errors, Workspace and Board load issues, and how to contact support.
General troubleshooting
Experiencing an issue with Zenhub? Start here
Advanced Troubleshooting
"This Workspace cannot be loaded" Error
"Board cannot be loaded" Error
"ZenHub cannot be loaded" Error
My organization isn't appearing in the web app
Can't drag-and-drop Issues
Not Seeing Real-time Issue Updates? Check Your Webhooks
Workspace Cannot be Created (Lacking Permissions)
Error When Trying to View Issues in the Board
502 Bad Gateway
Disconnecting From the Board Continuously
Troubleshooting invalid authentication token (API)
Additional Resources
Force an Update of the Zenhub Extension
Granting third party access in GitHub for Zenhub
Troubleshooting in Zenhub: Gathering Info in the Console/Network Tab
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