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Error When Trying to View Issues in the Board

Note: Zenhub's full feature set is unlocked when you connect your GitHub Organization to Zenhub

Check your GitHub Settings

Confirm that issues are enabled in your GitHub settings. 

  • Head to your repo in GitHub.
  • Click on the 'Settings' tab (or the link in the error message):

Check that the 'Issues' checkbox is on in the 'Features' section:

Check your internet connection

Occasionally, if you are editing an issue and your internet connection is dropped, this error can occur. If your internet connection was dropped, re-connect and refresh the board to clear the error. 

Check your browser settings (Firefox)

Specifically, check your third-party cookie settings:

  • Check in "Preferences", and then "Privacy & Security". 
  • Under "Cookies & Site Data" ensure that "Accept third-party cookies and site data" is set to "From visited"

If these tips don't help to resolve the issue please send us a note at and we will investigate further!

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