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At the moment, only ZenHub admins can make subscription updates. Learn more here. This article is also only applicable for teams using ZenHub with github.com. Contact us if you have questions about your ZenHub Enterprise subscription.


Updating the credit card on file for your ZenHub subscription

ZenHub administrators can update and manage the credit card on file for their ZenHub subscription by navigating to the Account details tab of the Dashboard. Under the Billing information tab, use update card to modify the credit card details.  



This will open a modal to add the new card details.


Updating the billing address

If you need to have your organization's billing address on all invoices, you can add the appropriate details via the Account details tab. The Customer Information section has sections for:

  • Adding a billing contact and address, which appears on all invoices moving forward
  • A VAT or GST ID


You can also get in touch with us to help you get this updated! 


Updating the billing contact

By default, whoever pays for the subscription becomes the ZenHub Admin. Learn more about ZenHub Admin permissions here


The person who inputs payment details also automatically become the billing contact. The email that invoices will be sent to is the email that is associated with your GitHub username login. If you need to update this to a centralized billing contact, or your work email, you can use the Billing Information, change email section under Account details.


If you need to add additional emails to your billing records, get in touch with us to add additional billing contacts.



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