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At the moment, only ZenHub admins can make subscription updates. Learn more here. This article is also only applicable for teams using ZenHub with Contact us if you have questions about your ZenHub Enterprise subscription.

Adding a billing address 

If you need to have your organization's billing address on all invoices, you can add the appropriate details via the Account details tab. The Customer Information section has sections for:

  • Adding a billing contact and address, which appears on all invoices moving forward
  • A VAT or GST ID

You can also get in touch with us to help you get this updated! 

Updating a billing contact

By default, whoever pays for the subscription becomes the ZenHub Admin. Learn more about ZenHub Admin permissions here. 

The person who inputs payment details also automatically become the billing contact. The email that invoices will be sent to is the email that is associated with your GitHub username login. If you need to update this to a centralized billing contact, or your work email, you can use the Billing Information, change email section under Account details.

If you need to add additional emails to your billing records, get in touch with us to add additional billing contacts.

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