Help Center

Common getting started questions

New around here? We've covered a few basics below!


What is ZenHub?

ZenHub is browser extension that adds robust project management features directly into GitHub's UI, making centralized collaboration on GitHub faster, more visual, and less cluttered. With ZenHub installed, your team stays lean and agile: you can plan sprints, create epics, and visualize your workflow without leaving GitHub.

Is ZenHub available on browsers other than Chrome?
Currently, ZenHub is available for Google Chrome and Mozilla Firefox as an extension. You can also access ZenHub across any device, on all other browsers (including mobile!) via app.zenhub.com
How do I know that ZenHub is installed when using the extension?
You'll see a blue and white Z button added to the right of your address bar. Click this button to open the Notification Center displaying your team's recent activity. The Notification Center allows you to sign in and out, seek help, visit the Dashboard, and more.
How do I know if I have the latest version?
Chrome and Firefox will automatically update your extension, but this is not instantaneous. To manually update in Firefox, visit about:addons in your browser, then click the gear icon. To manually update your extension in Chrome, go to chrome://extensions  in your browser, check the box beside Developer Mode, then click Update extensions now
You will always be able to access GitHub in its original form and your information will be saved safely. ZenHub features will not be displayed until you install the browser extension or access ZenHub via the web app.
How can I report a bug, get help, or give feedback?
We are more than happy to help! Contact an account representative by emailing support@zenhub.com, or visit our public GitHub repo. When reporting a bug, include details to help us fix it as soon as possible.
How do I invite others to use ZenHub on my repo?
You can direct them to ZenHub.com to install ZenHub. Once installed, they will be able to view your boards, epics, reports, and take advantage of other ZenHub features — as long as they have access to your repo.
What's the difference between the web app and the ZenHub extension?
The ZenHub web app is a way for users who are on browsers other than Chrome or Firefox, or for users who are not familiar with (or don't want to use) the GitHub interface. The web app is accessible through app.zenhub.com. The ZenHub extension on the other hand, is a browser extension available on Chrome and Firefox that adds in a ZenHub tab in your repo right within the GitHub UI. Both options offer the same functionality, but offer different ways to access the board and allows users to choose their preferred environment.

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